I'm working on integrating the Freshdesk ticket system on the website of a client. It all looks quite promising. I like to create a new ticket directly from the website. This works great except I'm not able to add a file to my ticket. I don't see any documentation on how this should be done, so I assume this feature isn't available in the API just yet. Or am I missing something?
I guess I could send an email to the Freshdesk address from the webserver with the file attached, but that wouldn't be an ideal solution.
I very much would like to see some way attach a file to a ticket I create with the API. Any chance for this?
Suba
Hi,
I'm working on integrating the Freshdesk ticket system on the website of a client. It all looks quite promising. I like to create a new ticket directly from the website. This works great except I'm not able to add a file to my ticket. I don't see any documentation on how this should be done, so I assume this feature isn't available in the API just yet. Or am I missing something?
I guess I could send an email to the Freshdesk address from the webserver with the file attached, but that wouldn't be an ideal solution.
I very much would like to see some way attach a file to a ticket I create with the API. Any chance for this?